The New Jetnet Aa (2024)

FAQs

What is aa jetnet? ›

What's Jetnet? Jetnet is the American Airlines website - jetnet.aa.com - where employees can access a wealth of information about their employee benefits, including travel advantages, health insurance and pension advice.

We're dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300. For hearing or speech impaired assistance dial 711 to be connected through the National Relay Service.

You can call the Team Member Service Center help line at 800-447-2000. Monday through Friday, 7 a.m.–7 p.m. CT.

Crandall Campus in Fort Worth, Texas, is home to the airline's headquarters and is designed to support American's global operations and team members. The campus can support up to 12,000 team members on site each day and connects 8 buildings: Skyview 1, DFW Reservations.

Free checked bags: AAdvantage status members receive up to two complimentary checked bags when traveling on JetBlue and TrueBlue Mosaic members can check two complimentary checked bags at American Airlines kiosks when arriving at the airport.

Black means elite status or other 'priority access' eligibility, and if it isn't shaded black it displays your boarding group. The boarding pass also now has a flight details section showing whether the flight has wifi, food for sale, arrival time, and length of the flight.

In cases where a delay or cancellation is caused by us, upon request we'll give you: A voucher for an approved hotel with available rooms if you are delayed overnight if you're away from your city of residence.

Like other airlines, American has struggled to keep up with passenger demand following a lull in air travel during the pandemic. As a result, in July 2022, the airline announced it would cancel 1,200 flights to manage its schedule better.

Delays caused by us

If the disruption is our fault or you're diverted to another city, and we don't board before 11:59 p.m. local time on your scheduled arrival day, we'll arrange an overnight stay or cover the cost of an approved hotel, if available.

Free Flights (If Space Available) - Unlimited space available travel for free for all employees, domestic partners/spouses, children, parents/in-laws (small fee) and 16 buddy passes/year (small fee). Can travel anywhere, anytime on AA, Delta, United and all other partner airlines.

Who owns American Airlines? ›

American Airlines Group

AMR Corporation

Robert Isom is Chief Executive Officer of American Airlines Group and American Airlines, its principal subsidiary company. He also serves on the airline's board of directors.

American Airlines Group Inc.

Mark Cuban, the longtime face of the Dallas Mavericks and now a holder of a minority stake in the NBA team, sold several properties near the American Airlines Center in Dallas to the team's new majority owners who also control the Las Vegas Sands, adding to that gaming and resort company's holdings in the area.

American Airlines, Inc.

Redeem miles on aa.com

*Status benefits and mileage accrual on JetBlue-operated flights will be granted to members who added their frequent flyer number to their ticketed reservation prior to July 21, 2023 for travel through January 31, 2024.

If you currently have elite status with American Airlines, you can take advantage of the following benefits on JetBlue flights: Priority check-in. Priority baggage delivery. Expedited security.